Coronavirus (Covid19) Risk Reduction
Mates Rates Computer Services are committed to providing solutions to all of your IT needs during this critical time. In the interest of safety and risk reduction, we have implemented several option to ensure you can get the very best computer service while still protecting you health!
Drop off or collect you computer/laptop safely using our contactless method. Customers can bring their device to our delivery station, complete the form provided and after repairs are completed; collect their device from the pickup station.
Sanitisation of Hardware
Staff at Mates Rates will be sanitising all hardware bought into the store and will ensure that all Hardware is fully sanitised just prior to returning it to customers.
For those customers who would prefer to remain in their own homes, Mates Rates will be offering remote assistance for repairs. Please contact us for more information.
Limit of one-customer on site at a time
Mates Rates will be enforcing a strict ‘one-customer’ rule for on-site drop-offs/collections. Customers are welcome to wait in one of our isolated chairs outside of the store, until the store has been vacated and it is their turn to be served.
Virus and Spyware Removal
PC running slow or not behaving as it should? Give your computer a tune-up with a virus & spyware clean-up, its our specialty!
We offer quality and affordable Laptop Repairs. Including screen, battery, DVD Drive and fan replacement.
Our expert technicians can troubleshoot the most challenging of faults. We will find the problem and have the machine back up and running in no time at all.
New Desktop Computers
We custom build all our Desktop computers to suit your needs. Each machine is built using only the highest quality parts and is assembled by one of our expert technicians
Each laptop we sell has been personally selected for our customers needs. We only sell the most reliable brands and will ensure your laptop meets your needs.
In addition to our Albany Creek Store, our technicians can repair your computer from the comfort of your own home. Call for an appointment today!
Mates Rates Computers is a family owned business established in 1998. Our commitment is to honest, superior quality Computer Repairs, at a price worthy of our title – Mates Rates
We not only repair computers, we sell them too!
Our Computers are built on-site by our expert technicians. Completely customizable, each machine is matched perfectly to its owners needs. Whether you have a specific component list or have no idea what you need, we can help you out. Our team can provide you with an itemized quote to suit your needs.
Go to our online store
What people say
Hundreds of satisfied customers
My family and I have bought and had our computers serviced at Mates Rates for 10yrs or so; great service and good turnaround on repairs. definitely recommend
Great business! Same day repairs and very friendly staff. Price was half the amount I had just paid two weeks ago at another local business and this time it was actually fixed!
Tony was absolutely fantastic. Walked in after failing to find the first few computer stores on my list, he identified the problem in about 10seconds of arriving and helped fix another minor issue free of charge. Customer service 10/10. Communication 10/10. Would definitely recommend him to anyone.
Super efficient & friendly family business, highly recommend!
I’ve had many computers built, repaired and upgraded at this business. Friendly service and very reliable. I would not be going any where else.
I have known Tony Ward of Mates Rates Computers Sales and Service since March 2004.
I have used Mates Rates services for both my workplace and home computers and found them to give professional, prompt and reliable service. I find their prices very competitive and would highly recommend them to anywon looking for efficient and thorough service.
Stop suffering with a slow computer!
Do the work faster – upgrade your computer or buy a new one from us.