Coronavirus (Covid19) Risk Reduction

Mates Rates Computer Services are committed to providing solutions to all of your IT needs during this critical time.  In the interest of safety and risk reduction, we have implemented several option to ensure you can get the very best computer service while still protecting you health!

Contactless Drop-off/Collection

Drop off or collect you computer/laptop safely using our contactless method. Customers can bring their device to our delivery station, complete the form provided and after repairs are completed; collect their device from the pickup station.

Sanitisation of Hardware

Staff at Mates Rates will be sanitising all hardware bought into the store and will ensure that all Hardware is fully sanitised just prior to returning it to customers.

Remote Assistance

For those customers who would prefer to remain in their own homes, Mates Rates will be offering remote assistance for repairs.  Please contact us for more information.

Limit of one-customer on site at a time

Mates Rates will be enforcing a strict ‘one-customer’ rule for on-site drop-offs/collections.  Customers are welcome to wait in one of our isolated chairs outside of the store, until the store has been vacated and it is their turn to be served.

Virus and Spyware Removal

PC running slow or not behaving as it should?  Give your computer a tune-up with a virus & spyware clean-up, its our specialty!

Laptop Repairs

We offer quality and affordable Laptop Repairs.  Including screen, battery, DVD Drive and fan replacement.

Troubleshooting

Our expert technicians can troubleshoot the most challenging of faults.  We will find the problem and have the machine back up and running in no time at all.

New Desktop Computers

We custom build all our Desktop computers to suit your needs.  Each machine is built using only the highest quality parts and is assembled by one of our expert technicians

New Laptops

Each laptop we sell has been personally selected for our customers needs.  We only sell the most reliable brands and will ensure your laptop meets your needs.

On-Site Service

In addition to our Albany Creek Store, our technicians can repair your computer from the comfort of your own home.  Call for an appointment today!

our company

Mates Rates Computers is a family owned business established in 1998.  Our commitment is to honest, superior quality Computer Repairs, at a price worthy of our title – Mates Rates

We not only repair computers, we sell them too!

Our Computers are built on-site by our expert technicians.  Completely customizable, each machine is matched perfectly to its owners needs.  Whether you have a specific component list or have no idea what you need, we can help you out.  Our team can provide you with an itemized quote to suit your needs.
Go to our online store

What people say

Hundreds of satisfied customers

Stop suffering with a slow computer!

Do the work faster – upgrade your computer or buy a new one from us.